About Jingdong Logistics Jingdong Logistics, a subsidiary of JD.com, is a global leader in smart supply chain solutions. Known for our advanced technology, automation, and commitment to efficiency, we provide world-class logistics services to both JD and external clients. Our UK operations continue to expand, supporting the growing demand for seamless, tech-driven logistics across Europe.

Job Purpose As a Reverse Warehouse Supervisor , you will lead and manage the daily operations of the reverse logistics function at our Milton Keynes distribution centre. This includes overseeing product returns, repairs, refurbishments, repackaging, and recycling, while ensuring process efficiency, inventory accuracy, and high-quality service standards.

Key Responsibilities Team Leadership: Supervise, coach, and develop a team of reverse logistics operatives to meet performance and productivity targets. Process Management: Oversee return workflows including customer returns, supplier returns, damaged goods, quality inspections, refurbishments, and re-stocking. Inventory Control: Ensure accurate data entry and tracking of returned inventory in the warehouse management system (WMS). Compliance & Quality: Mainta...