Role Summary

Based at our GMP warehouse in Stevenage, the Warehouse Operator performs a range of activities which enable the storage and flow of goods/materials from third parties into the manufacturing centre (including spraying/wiping of equipment) and the transfer out of finished products and waste into short term storage, to clinical sites and/or to third parties.

The Warehouse Operator will perform these activities with a strong focus on HS&E, and in accordance with the requirements of Good Manufacturing Practice (GMP) regulations.

Key Responsibilities

• Receiving deliveries of materials, verifying that the correct merchandise has been received and maintaining accurate records.
• Inputting of material information and data into a warehouse management system.
• Performing and documenting incoming materials checks for any damage or discrepancies.
• Maintaining accurate records of deliveries of all merchandise received and distributed.
• Contacting suppliers or distributors to resolve any shipment or delivery issues.
• Using forklifts, hand carts, or pallet jacks to load, unload, move, stack, and strategically arrange materials to maximise storage space within the warehouse.
• Sampling of incoming materials for quality control testing.
• Promptly processing distribution orders or requests, including retrieving specified materials from storage as well as packing, sealing, and labelling of materials accordingly.
• Specialist cleaning of equipment and materials prior to their transfer into the environmentally-controlled manufacturing areas.
• Handling of temperature sensitive materials operation of Cryogenic equipment
• Performing activities in accordance with policies, procedures and licenses which comply with regulatory expectations, including adherence to chain of custody procedures.
• Working to a high safety standard, in compliance with GMP and other regulatory standards.
• Supporting the Warehouse Team leader, as required, in generating, reviewing and approving cGMP and safety documentation such as Standard Operating Procedures (SOPs) and COSHH assessments.
• Other duties as assigned.

Demonstrated skills and competencies

E – Essential

P – Preferred

Experience & Skills

• Experience gained in a transferable role gained in an Operations or other relevant industry setting (E)
• Experience of working in a GMP pharmaceutical warehouse/inventory management environment (P)
• Good attention to detail and ability to accurately follow SOPs (E)
• Ability to read, write, and interpret technical information and specifications in English (E)
• Flexible, self-motivated and focused on team outcomes (E)
• Meets physical requirements of the job, as follows: must have the ability to lift, bend, reach, stretch, climb ladders and work in tight spaces in order to complete job tasks (E)
• Good knowledge and understanding of the GMP and HS&E regulations relevant to pharmaceutical warehousing (P)
• Good informational technology skills including familiarity with ERP platform applications (P)
• Commitment to high quality work (E)
• Knowledge of handling temperature-sensitive products including receiving, storage, labelling and packaging (P)
• Customer-centricity — Considers the impacts of all supply decisions on the customer, ensuring that any changes will improve and not impede customer service (P)

Qualifications

• GCSE Level or equivalent qualifications in English and Mathematics (E)
• Fork-lift truck license (P)
• Proficiency in MS Office Applications and Warehouse Management systems (P)