Company Description

Hilltop Leaf is a private medicinal cannabis supplier in the UK. Based in Scotland our company was established to supply full spectrum medicinal cannabis. 

Role Description

Management of the Hilltop Leaf GDP/GMP Distribution Warehouse and to maintain full GxP compliance including stock accuracy, warehousing orders processing, goods transportation (Goods In and Out) and customer’s satisfaction.

The WM will report to the COO, and work in close collaboration with Cultivation and Production managers. 

Daily Activities

Compliance and Training

-\tEnsure the warehouse consistently meets GMP/GDP and HSE standards.

-\tMaintain up-to-date training for all warehouse staff, including personal training records and those of direct reports.

-\tProvide continual on-the-job and desktop learning opportunities for employees.

Quality Management and Regulatory Obligations

-\tComplete QMS tasks promptly, including reporting and resolving Incidents, Deviations, CAPAs, Change

Controls, and conducting Risk Assessments.

-\tMaintain up-to-date SOPs, calibrate equipment in a timely manner, respond to Internal Audits, onboard suppliers, manage Recalls, and perform routine Temperature Mapping.

-\tHost regulatory inspections 

Supervision and Daily Operations

-\tSupervise daily warehouse staff, ensuring proper coverage for all shifts and effective department operation.

-\tSupervise all onsite and offsite warehousing activity 

-\tAddress logistical issues and implement solutions efficiently.

-\tParticipate in all aspects of warehouse activities, such as stock receiving, perpetual inventory, stocktaking, picking, packing, and forklift operation.

-\tFollow SOPs for checking, signing, locating, picking, and packing goods.

-\tEnsure delivery notes are accurately created, printed, and recorded, and escalate any queries appropriately.

-\tSupport all deliveries to site for all departments.

-\tSupport on Home Office Annual returns 

Warehouse Safety, Security, and Organisation

-\tDevelop and implement safety and security programs for the warehouse.

-\tKeep all paperwork organised and filed appropriately.

-\tUtilise IT systems to coordinate and control the order cycle, stock levels, delivery schedules, and transportation costs.

-\tMaintain a clean, tidy, and organised warehouse environment.

Logistics and Customer Service

-\tCollaborate with wider teams in Sales and QA to manage Goods In and Goods Out to ensure timely stock movement and receipt.

-\tLiaise with qualified logistics providers (e.g. Movianto or DSV) to arrange for deliveries to be received and collected 

-\tAssist the Customer Service team with inquiries and complaints related to storage and distribution.

-\tEnsure proper packing and loading of goods to minimise transit damage, and verify goods are collected and undamaged.

Staffing, Training, and Performance

-\tMaintain correct staffing levels for all warehouse shifts.

-\tMake sure all warehouse operators complete and maintain appropriate training.

-\tReview, manage, and close Deviations and CAPAs within required timelines.

-\tEmpower staff to achieve objectives, and manage all aspects of hiring, training, guidance, discipline, and termination.

Facility Oversight and Continuous Improvement

-\tOversee the Environmental Monitoring System (EMS) for warehouse facilities, Goods In CD vault, and cold store.

-\tFulfil Head of Production duties as required when the Head of Production is absent, 

-\tInspect the physical conditions of warehouses, equipment, and vehicles regularly.

-\tAnalyse data and statistics to evaluate department performance, quality, and identify opportunities for improvement.

Other Duties

-\tSupport the Responsible Person (RP) in their responsibilities as needed.

-\tEnsure only approved transportation systems are used, according to the approved Supplier list and/or QTA.

-\tCarry out any other reasonable tasks within your capabilities as directed.

Qualifications

-\tUniversity degree with 5 years’ GMP experience

-\tCPD for controlled drugs; GxP (preferred)

-\tGMP and GxP experience

-\tKnowledge of Regulatory Affairs and GMP guidelines

-\tStrong problem-solving skills

-\tExcellent communication across channels; able to host and minute meetings

-\tWilling to work flexible hours

-\tStrong organisational and time management skills

-\tTeam player and independent worker; collaborative and supportive

-\tResults-driven, quality-focused

-\tTakes ownership of personal development

-\tAdaptable and flexible

-\tCommitted to learning

-\tStrong IT skills (Word, Excel, Outlook); troubleshooting and software learning (Sage/MS Copilot)

-\tProject management skills

-\tResponsible and proactive, escalates as needed

-\tPractical, positive attitude

-\tGood listener and active participant in discussions

-\tMeets strict deadlines

-\tFamiliarity with Home Office regulations for controlled drugs