Retail Area Manager – Warehouse and Logistics, eCommerce and Furniture

6 Days Old

Retail Area Manager – Warehouse and Logistics, eCommerce and Furniture
Hours:  37 hours per week
Salary : £37,637 per annum based on 37 hours per week
Location:   Farnborough, Hampshire with regular travel across sites within PT’s catchment area

Join Our Team as a Retail Area Manager
Are you a dynamic and experienced retail leader with strong experience in Warehouse operations, logistics, eCommerce and furniture retail?
Do you thrive in a fast-paced, purpose-driven environment?
Phyllis Tuckwell is looking for a proactive Retail Area Manager – Warehouse, Logistics, Furniture & eCommerce  to lead and grow our specialist retail operations, helping us raise vital funds to support our hospice care services.
About you:
As Retail Area Manager, you will have the following key responsibilities and attributes:
Knowledge of warehousing, logistics, furniture and eCommerce retail
Lead and develop our furniture shops, donation centres, and eCommerce retail channels.
Experience in multi-site retail management
Drive sales, profitability, and operational excellence across multiple sites.
Manage and support a diverse team of staff and volunteers.
Ensure compliance with health & safety, safeguarding, and data protection standards.
Passionate about contributing to a meaningful cause
Warehouse & Logistics
Lead the Retail Warehouse, ensuring efficient stock movement across 20 shops
Oversee transport, deliveries, and route planning
Maintain safe, compliant and well-organised operational environments including van safety
Strong organisational and commercial skills
Ecommerce (Online Retail)
Manage daily eCommerce sales operations
Ensure high-quality product listing standards and efficient order fulfilment
Support the eCommerce team to drive income growth
Champion innovation in Bought-in Goods and eCommerce sales strategies.
Furniture Retail
Oversee furniture outlets and warehouse stock
Oversee pricing, merchandising and home collection/delivery services
Maintain high standards of display, safety and customer service

For a full list of essential requirements, please refer to the job description and person specification document.
About Us
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work.  Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters.  Our Retail team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients.
The impact of our services on the lives of our patients and their families can be read about on our website.
Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
Excellent Benefits
Six weeks paid holiday plus public holidays
Phyllis Tuckwell Group Self Invested Personal Pension (matched contributions up to 7.5%)
Health Cash Plan Scheme
Employee Assistance Programme
Staff Benefit Scheme & Blue Light Discount Card
Excellent Career Development
Skills Development and Training
Internal Mobility and Career Progression
Apprenticeships

A Great Place to Work
Equal Opportunities employer
Flexible hours and flexible working
Supportive colleagues
97% of our staff are proud to work for Phyllis Tuckwell*
* Phyllis Tuckwell Birdsong Hospice staff survey 2023

For further information regarding the role please contact Barry Young, Head of Retail. If you are unable to apply on-line or have any questions about the recruitment process, contact HR.

Closing date for receipt of completed applications:   Monday 8th December 2025
Interviews to be held on the 16th, 17th and 18th December 2025

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide visa sponsorship.

NO MEDIA AGENCIES
Apply
Location:
Farnborough
Job Type:
FullTime

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