Customer Solutions Advisor Location: Cannock Job Type: Full-time Salary £27,000 - £29,000 p/a Working hours 9.00 - 5.30 Join a leading logistics and supply chain organisation as a Customer Solutions Advisor and elevate your career in customer service. This role is perfect for someone who is passionate about delivering exceptional customer service and thrives in a dynamic, collaborative environment. Day-to-day of the role: Manage customer bookings using internal systems and online portals. Handle both inbound and outbound communications with UK and European clients. Resolve customer queries promptly and escalate issues when necessary. Collaborate effectively with import/export, domestic, and warehouse teams to ensure seamless service delivery. Support sales efforts through effective prospecting and customer onboarding. Participate in ongoing training to stay current with compliance and operational procedures. Contribute to process improvements and the overall success of the team. Required Skills & Qualifications: Strong communication and interpersonal skills. Excellent time management and attention to detail. Proficiency in Microsoft Excel and other IT systems. Analytical mindset with a proactive approach to problem-solving. Previous experi...