To provide IT support to all customers in a full and professional manner. Assist with documentation creation and hardware/software management. Help run the remote support helpdesk and attend customers site if necessary.

Course Information

Course: Information communications technician (level 3)

Level: 3

Route: Digital

Apprenticeship Level: Advanced

Working Arrangements

Working Week: 5 Day work week On-Site - 37.5hours per week Standard 9-5 work hours Monday - Friday Permanent contract Office working environment Visiting Client sites constantly

Expected Duration: 18 Months