Interaction Recruitment are recruiting for an experienced Warehouse Operations Manager to lead a fast-paced FMCG/3PL warehouse. You will drive operational excellence across all functions—Goods In, B2B and D2C picking, kitting, and value-added services—ensuring high standards, customer satisfaction, and efficiency.

You will manage a team of 3 Team Managers, 7 Supervisors, 25 Operatives, plus temporary staff for peak periods. This is a senior leadership role requiring strong communication, change management, and a continuous improvement mindset.

Key Responsibilities:

Lead, coach, and develop multi-layered operational teams to meet performance targets Oversee all warehouse functions: Goods In, Picking, Packing, Kitting, Despatch, and value-added services Ensure accurate, timely, and high-quality order fulfilment across all channels Drive WMS optimisation and lead implementation projects Plan staffing, workflow, space, and MHE utilisation to maximise efficiency Maintain compliance with health & safety, food safety, and legal standards Manage performance, KPIs, attendance, development, and disciplinary processes Build and maintain strong client relationships and collaborate with internal teams Identify opportunities for process improvement, waste reduction, and operational efficiency Essential Skills & Qualifications:

Proven leadership in FMCG or 3PL warehouse environments Strong people management skills, including multi-layered team leadership Expertise in warehouse operations, procedures, and best practices WMS implementation and optimisation experience Labour planning and resource management proficiency Strong problem-solving, decision-making, and communication skills Continuous improvement mindset with focus on operational excellence Knowledge of Health & Safety and food safety standards Microsoft Office and warehouse systems proficiency MHE management experience If you're interested in this role and would like more info then please contact Jack Ibbotson on (phone number removed) or

INDWF